What is Microsoft Teams Direct Routing?

Connect your phone system with Office 365 and MS Teams, one interface for your business. You can integrate all of our on premise and cloud based technologies to MS Teams to enable your internal teams to make and receive calls, chat, meet and share with others in a single unified system.

Who is this for?

Heavy users of MS Teams

Limited in house IT experience

Skype business replacement

Phased migration to Cloud PBX

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Calling and collaboration solution for your employees. Combine your internal and external communications into one tightly-knit system.
If staff already use the Teams interface its as simple as adding a USB headset & dial pad to their screen and off they go.

  • MS Teams Voicemail with Automatic transcript
  • Call forwarding
  • Call park
  • Call pickup
  • Do not disturb
  • Hunt group
  • Music on hold
  • Push to talk
  • Share call appearance
  • SMS text messaging
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