Bankstown Sports is one of Sydney’s top registered clubs that features and extensive range of restaurants, bars and entertainment facilities!
THE SITUATION
As one of the largest sports clubs in Australia with approximately 125,000 members Bankstown Sports Club required a robust, enterprise grade PABX solution to ensure all aspects of their telephony network gave reliability, flexibility and scalability to their business.
THE SOLUTION
Ericsson-LG iPECS UCP. As your workforce becomes more mobile and dependent on ease of collaborations, your communications solution should be simple, flexible and cost effective. For a business to perform and stay competitive, regardless of size, it needs tools that work well together to facilitate fast, well informed, critical decision making in a more efficient work environment.
THE RESULT
Enterprise communication is all about efficiency and ease. No business wants their agents to spend time on complex systems or completing complex administration before doing their job. The iPECS UCP system automated tasks by delivering calls to the correct department quickly and efficiently.
“Always prompt and easy to deal with!”
Joseph Succar