Microsoft Teams, Cisco Webex, iPECS Enterprise PABX, AU & NZ Inbound Services, SIP Trunking and Contact Centre Technology for Australian business. Backed by a local team that actually picks up the phone.
From Teams Phone to contact centres, hardware to support, Voice Technologies delivers a complete communications stack designed for the way Australian businesses actually work.
Connect Office 365 with enterprise-grade voice. One interface for calls, meetings, and teamwork. Direct routing, calling plans, and full PSTN connectivity for Australian businesses.
Bring voice into TeamsAs a certified Microsoft AI Cloud Partner, we provide M365 licensing alongside Teams Phone, keeping productivity, voice, and security under a single bill and a single point of support. We manage and support your Microsoft tenancy alongside your phone system, 24/7, from our Australian team.
Crystal-clear cloud phone system with HD video meetings, messaging, and seamless collaboration. Built for the modern Australian business.
Collaborate with WebexMigrate to reliable cloud VoIP with 13, 1300, and 1800 numbers. Flexible plans, no fixed contracts, lower costs, and complete control over your telephony.
Migrate to SIPBrowser-based, multi-channel contact centre handling voice, web chat, and email. Smarter call routing, better customer experiences, and real-time analytics to act on every conversation.
Build your contact centreYealink, Microsoft Teams Rooms, and Zoom Rooms. Premium audio-visual solutions for boardrooms, huddle spaces, and every meeting room size in between.
Spec a meeting roomHigh-quality IP desk phones, headsets, and conference devices engineered for clarity and reliability. From single-line operators to enterprise call floors.
Browse hardwareSeamless integrations with Salesforce, HubSpot, Microsoft Dynamics, Zoho, and the CRMs your team already uses. Screen pop-ups, full call history, and click-to-dial that supercharge productivity.
Connect your CRMPremium local support and powerful business intelligence analytics keep your communications running perfectly. Included with every plan at no extra cost.
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Specialised · Enterprise · On-Prem & Virtualised
For 500+ user organisations, regulated industries, and sites where data must stay on Australian soil, Voice Technologies designs, deploys and supports iPECS UC platforms on-premise, in VMware, Hyper-V or AWS. Twenty years of bespoke enterprise rollouts. The references speak for themselves.
After two decades of building telephony for Australian businesses, we've learned that great communications come down to three things: the call quality, the response time, and the people behind both.
HD voice, monitored circuits, and carrier-grade infrastructure. Engineered so the line is the last thing you have to worry about.
One team. One phone number. Local engineers who learn your business, not a ticket-tossing offshore call centre.
24/7 support included with every account. When something goes sideways, we are already on it. No queues, no overseas call centres.
Flexible licensing, no fixed contracts, and pricing that scales with the way your team actually grows.
Vendor-agnostic recommendations from a team that has spent over 20 years deploying every major platform. You only deploy the right one for your business.
Mac, Windows, iOS, and Android. Your team works the way they want, on the device they have.
Studio-recorded greetings, on-hold music, IVR menus, after-hours messages, and voicemail produced by professional voice artists. Because the first thing your customer hears is your brand.
Voice Technologies has serviced our organisation for over seven years. Not once have they let us down. Responsive, supportive, and remarkably transparent.
Tell us about your business and current phone setup. We come back with a free, no-pressure assessment and tailored quote, usually within one business day.
We'll be in touch within one business day. If it's urgent, give us a ring on 1300 80 20 44.
Voice Technologies delivers Teams Calling for Australian businesses. Choose the path that matches your existing infrastructure, security posture, and call routing needs. We handle provisioning, porting, and ongoing support.
Make and receive calls from your laptop, mobile, or desk phone, all through the Teams app your staff already use every day. Native dialler, voicemail, contacts, and call history, fully integrated.
A flexible licensing model with billing and configuration by User, by Channel, or a combination of both. Supports a hybrid setup using UCXcel Call Queues and Auto Attendants while staff handle calls through the native Teams dialler.
Add calling to Teams by connecting directly to a certified telephony operator. No dedicated SBCs, no PowerShell scripts, no third-party authorisations. Faster, simpler, lower-risk.
Beyond the deployment model, Teams Calling delivers measurable outcomes for Australian businesses, lower costs, better collaboration, and infrastructure that scales as you grow.
Not sure which path is right for you? Our local engineers will assess your current setup and recommend the option that suits your business, free of charge.
Get a free assessment →A SIP trunk is a virtual connection that runs over your existing internet to make and receive calls, no ISDN, no PSTN, no copper. Bring your numbers to Voice Tech, host them in the cloud, and switch to flexible plans with no fixed contracts.
A SIP trunk is a virtual connection installed over your business PBX phone system to make and receive calls over the internet, eliminating the need for traditional phone lines like ISDN or PSTN. NBN-ready, lower-cost, and easy to scale across multiple offices and remote staff.
13, 1300, and 1800 are virtual numbers that present a single national point of contact, regardless of where your offices are or where the caller dials from. Voice Tech hosts the number, manages routing, and redirects incoming calls to your landline, mobile, or contact centre.
Voice Tech's Inbound Call Management platform gives you full control over how calls are answered, routed, and recorded, configurable per number, per location, and per time of day.
Save on your current phone bill. Bring your numbers across to Voice Tech and we'll port them, host them, and pair them with unlimited call plans, no fixed contracts, all locally supported.
Get a free quote →As a certified Microsoft AI Cloud Partner, we provide M365 licensing alongside Teams Phone, keeping productivity, voice, and security under a single bill and a single point of support. We manage and support your Microsoft tenancy alongside your phone system, 24/7, from our local Australian team.
Most businesses end up with productivity from one provider, voice from another, and security bolted on top by a third. We bring all three together so you have one provider, one invoice, and one number to call when something needs attention.
One bill, one point of support. Licensing, calling minutes, security, and management roll up to a single monthly invoice. When something changes, you call us, not three different vendors.
Microsoft offers Business plans for organisations up to 300 staff, and Enterprise plans for larger or more regulated organisations. We help you land on the right tier rather than over-licensing or under-protecting your business.
Email, Teams, OneDrive, and web versions of Office. Good fit for staff who work primarily in a browser and do not need full desktop apps.
Everything in Basic plus the full desktop Office apps. Suits the majority of growing businesses with standard data sensitivity.
Standard plus enterprise security: Defender for Business, Intune device management, and Conditional Access. The right call when you handle client, financial, or health data.
A simple, transparent process. Most customers go from a first conversation to a fully migrated tenancy with calling enabled in under three weeks.
Confirm user count, review your current Teams Phone setup and calling profile where relevant, understand your internet provider's current role, and agree on the right M365 tier for your business.
Line-item pricing and an implementation timeline, sent in writing after the discovery call. No verbal estimates, no surprises later.
Phased takeover with no disruption to existing calls. Most transitions complete within 7 to 14 business days, scheduled around your operating hours.
A dedicated account manager, Australian-based engineers on call 24/7, and a single bill across licensing, calling, and management. The same number to ring whether it is a licence question or a call quality issue.
Already on Microsoft 365 elsewhere? We can take over your tenancy at your next renewal, or add Teams Phone alongside your existing licensing without disruption.
Book a discovery call →Build a contact centre that lives inside Microsoft Teams, captures every conversation for compliance, and turns Teams & M365 usage into actionable insight. Voice Tech delivers all three, deployed, integrated, and supported locally in Australia.
Most contact centre problems have a familiar shape: calls don't reach the right agent, conversations aren't captured for compliance, and leadership has no visibility into what's actually happening. Voice Tech solves all three with three specialist platforms that work together, or independently, on top of your existing Microsoft Teams environment.
Specialised contact centre solution fully integrated with Microsoft Teams. AI-powered routing, supervisor dashboards, omnichannel queues, and CRM integrations, all in the app your team already uses.
Record every conversation across UC, IP-PBX, telephony, and mobile. Automated PCI/PHI/PII redaction, AI transcription, and global regulatory compliance, one solution, one interface.
Modular reporting suite for Microsoft Teams, Webex, and M365. Live and historical dashboards covering call queues, licence adoption, voice recording, and full UC analytics, with role-based access.
CC4Teams is a specialised contact centre solution fully integrated with Microsoft Teams, giving your business an advanced platform for customer engagement without forcing agents to learn a new app.
CC4Teams holds top-tier certifications and adheres to the strictest regulatory frameworks, with unlimited scalability, capture across any device, and unlimited storage of 5+ years.
Revolutionary compliance call recording that enables unrestricted business intelligence within any communications environment, from end-point to contact centre. Record everything, redact what's sensitive, and unlock insights from every customer conversation.
A modular, customisable analytics platform for Microsoft Teams. Build your own bespoke reporting suite from four core modules, with live dashboards, historical trend analysis, and role-based access for everyone from agents to executives.
Not sure which mix is right for you? Voice Tech's local engineers will assess your contact centre needs and design a build that matches your team, your compliance requirements, and your budget, free of charge.
Schedule a demo →From two-person huddle spaces to executive boardrooms, Yealink's MeetingBar and MeetingBoard ranges deliver Microsoft Teams Rooms, Zoom Rooms, and BYOD-ready video conferencing with AI-powered cameras, beamforming microphones, and 10-minute deployment. Voice Tech designs, deploys, and supports every room locally in Australia.
Yealink's MeetingBar A30, MVC S80 modular system, and MeetingBoard cover every meeting space, certified for Microsoft Teams Rooms and Zoom Rooms with BYOD via USB-C. Voice Tech designs, deploys, and supports every room locally in Australia.
All-in-one bar with dual 4K cameras, 10x hybrid zoom, and AI speaker tracking. Plug-and-play in under 10 minutes.
Modular Microsoft Teams Rooms system for boardrooms. PTZ camera, MCore Pro mini-PC, MTouch Plus, and ceiling/wireless mic options.
All-in-one 4K touchscreen with built-in camera, 16-mic array, speakers, and interactive whiteboard. Wall-mount or roll-around stand.
A dual-eye camera system pairs a 4K wide-angle lens for the whole room with an optical camera and 10x hybrid zoom for close-ups of whoever is speaking. The result is a small-to-medium-room experience that feels like a conversation, not a static wide shot.
Yealink's flagship Microsoft Teams Rooms bundle for boardrooms and training rooms. The SmartVision 80 quad-lens camera (panoramic + dual telephoto + PTZ with 20x optical zoom) intelligently switches lenses to keep every speaker in frame, while the MCore 4 mini-PC and 11.6" MTouch Plus deliver a native Teams experience.
A 4K touchscreen (65" or 86"), built-in 4K AI camera, 16-MEMS beamforming mic array, and stereo speakers in a single device. Runs Microsoft Teams Rooms or Zoom Rooms natively, doubles as an interactive whiteboard, and rolls between rooms on an optional mobile stand.
Not sure which room size fits? Voice Tech's local engineers will assess your space, recommend the right Yealink build, and handle install, certification, and ongoing support, free of charge.
Book a site walk-through →From the new T7-series desk phones with three rings of security, Microsoft Teams-certified MP-series IP phones, wireless DECT and Bluetooth headsets, and HD conference phones, Voice Tech supplies, configures, and supports the full Yealink range across Australia. Every device ships pre-provisioned and ready for Microsoft Teams, Webex, or any SIP platform.
Whether you're outfitting a single front-desk receptionist or rolling out a thousand-seat call floor, the same Yealink hardware portfolio scales with you. Voice Tech holds local stock of the most-deployed models, pre-provisions devices to your platform, and ships configured and ready to plug in.
The new T7 series brings sleeker industrial design, three-ring security, Acoustic Shield audio, and Wi-Fi 6 to every desk. Available wired (U) or wireless (W).
Yealink's Teams-certified MP range runs the Teams app natively on Android, with a dedicated Teams button, magnet handsets, and screen sizes from 4″ up to 7″ touch.
Lightweight WH-series DECT for office use, BH-series Bluetooth for hybrid workers, and UH-series wired for shared workstations. Acoustic Shield mics on every model.
USB and Bluetooth speakerphones for huddle rooms, home offices, and travelling executives. Full-duplex audio, 360° pickup, and dedicated Microsoft Teams variants.
The CP965 flagship pairs a 13-microphone array with Yealink Noise Proof Technology for crystal-clear meetings up to 6 metres across. Native Android UI, Wi-Fi, Bluetooth.
The T7 series is Yealink's redesigned line of pro-grade SIP phones. Sleeker industrial design, sharper colour displays, Optima HD voice, Acoustic Shield noise filtering, dual gigabit Ethernet with PoE, and a whole new three-ring security architecture. Every model supports Microsoft Teams, Webex, and any standards-based SIP platform.
Trusted Execution Environment, secure boot verification, firmware signing & encryption.
802.1X authentication, WPA3 encryption, content security policy, anti-injection filtering.
TLS 1.3, strong cipher suites, SRTP media protection, encrypted configuration files.
Cost-sensitive desk phone with everything most users need. The "W" variant adds Wi-Fi 6 + Bluetooth 5.0 for cable-free deployment.
Larger 4.3" colour screen, more line keys with multipage support, and improved noise suppression. Wireless variant adds Wi-Fi 6 + Bluetooth 5.0.
Top of the T7 ecosystem. 7" colour touchscreen, 84 one-touch programmable keys, dual USB ports for accessories & storage, and external Wi-Fi/Bluetooth via dongle.
Snap-on side modules add 20 to 60 extra programmable keys per unit, with up to three modules per phone. Ideal for receptionists tracking large staff lists.
The MP series is Yealink's line of Microsoft Teams-certified desktop phones. Built on Android with a native Teams user interface, a dedicated hardware Teams button, Optima HD voice, and Yealink Noise Proof Technology, the range runs from the entry-level MP54 right up to the 7″ flagship MP58. Every model can also run in Teams & SIP hybrid mode for businesses still operating a mixed environment.
Compact 4″ capacitive touch screen with hard-key dialpad and dedicated Teams button. Wi-Fi and Bluetooth available via optional Yealink WF50 / BT41 USB dongles. The cost-effective way to put a Teams phone on every desk.
The latest-generation MP55 (E2) is built on the Microsoft Device Ecosystem Platform (MDEP) with Android 15. A 4.3″ colour display, ten programmable side keys, a magnet handset, and hard keys for hold / transfer / redial make heavy call traffic effortless.
Steps up to a 7″ capacitive touchscreen for richer Teams visuals and easier menu navigation, with built-in dual-band Wi-Fi and Bluetooth 4.2. Magnet handset, USB-A for headsets, and EXP50 expansion module support for busier roles.
Top of the MP range. A 7″ 1024×600 adjustable multi-touch screen, dedicated Teams button, magnet handset, and optional Yealink BTH58 Bluetooth wireless handset to let executives roam while still on a call. Supports up to three EXP50 modules for 180 extra keys.
Whether it's a contact-centre agent on calls all day, a hybrid worker bouncing between home and office, or an exec who lives on Bluetooth, Yealink's WH and BH ranges have a model that fits. Every headset uses Acoustic Shield dual-microphone noise cancelling and is compatible with Microsoft Teams, Webex, Zoom, and any major UC platform.
Lightweight, plug-and-play DECT wireless with Acoustic Shield. Built-in busylight, microphone-arm mute, and a base that connects to both PC and desk phone simultaneously.
Same DECT base as the WH62 but with a convertible 0.67 oz earpiece — wear it as headband, earhook, or eartip. Perfect for users who want a lighter feel without losing range.
Industry-leading DECT headset with a touchscreen base that doubles as a desktop speakerphone. Connects to PC (USB), desk phone (USB), and mobile (Bluetooth) simultaneously.
WH67's bigger sibling. 4" touchscreen base, full-size headband for all-day comfort, 13-hour talk time, and the same triple connectivity (PC + desk phone + Bluetooth mobile).
Premium Bluetooth headset with QI wireless charging, retractable hidden mic arm, ANC, and busylight. 40-hour battery life for a full week of hybrid work.
Professional wired USB headsets in mono or dual. Plug-and-play, no battery to charge, indestructible cable, and the same Acoustic Shield mic technology.
Yealink's portable speakerphones turn any laptop into a properly equipped meeting endpoint. 360° voice pickup, full-duplex audio, dedicated Microsoft Teams variants, and zip-pouch portability. Plug into USB or pair over Bluetooth in seconds.
320g portable with 6-microphone beamforming array, 360° pickup, full-duplex HD audio, and 12-hour talk time. Pairs with up to 3 devices simultaneously. Travel pouch included.
Smaller, more affordable sibling to the CP900. Same Yealink HD audio with 4-microphone array. USB and Bluetooth (with optional BT50 dongle).
Step up from the CP900: larger driver, longer battery, and on-device touch controls. CP935W variant adds Wi-Fi for tetherless deployment in shared meeting rooms.
The newest Yealink portable. AI-powered noise cancellation, 20-hour talk time, Bluetooth, and a Teams-certified variant. Best-in-class voice clarity for noisy environments.
For traditional conference rooms that need rock-solid SIP audio rather than a video bar, Yealink's CP-series IP conference phones deliver. The flagship CP965 pairs a 13-microphone beamforming array with Yealink Noise Proof Technology for 6-metre voice pickup in any room.
13-mic array in every "foot" plus the centre, 360° pickup, 94 dB speaker, 5" capacitive touchscreen, Android 9, native Bluetooth and Wi-Fi, and 10-way conferencing. PoE-powered with USB-C.
The CP965 ethos in a battery-powered Wi-Fi unit. Drop it on any table in any room and it just works. 8-mic beamforming, full-duplex audio, 20+ hour battery.
Need help choosing? Voice Tech holds Australian stock of the most-deployed Yealink models and pre-provisions every device to your Teams or SIP platform before it ships, free of charge.
Get a hardware quote →Voice Tech connects your phone system to over 300 CRMs and business applications. The customer's record opens before you even pick up. Click-to-dial from any contact. Every call logged automatically. One workflow, not two windows.
Integrating your phone system with your CRM eliminates the daily friction of switching between two windows on every call. The customer's full history opens automatically when they ring, you dial from inside the CRM with a single click, and every conversation is logged the second you hang up. Voice Tech configures and supports the connector — you just use it.
The caller's contact record opens automatically the moment the phone rings — or pop it manually with one click.
Every call gets recorded as an activity in the CRM — automatically, manually, or with notes attached after the wrap-up.
New caller? Create a CRM contact straight from the call preview, the call history, or a missed-call alert — no retyping.
An unobtrusive toast shows who's calling (and notes about them) before you decide to answer. No surprise calls.
Copy a contact's details from one CRM into another with a single click — great when sales and support live in different systems.
Click any phone number in the CRM to dial it on your handset. No misdials, no fingers on the keypad.
Search across all your connected CRMs at once. Find a contact, then call or pop them straight from the result.
Every desk that integrates the phone system with the CRM saves a few seconds on every call — and a few seconds adds up to hours per week per agent. Beyond the time savings, integration changes how customers experience your business and how managers see what's happening on the floor.
The record is already open when you answer. No "let me just pull you up" pause. AHT drops by 15–30 seconds per call — multiply that across a contact centre.
Full context at hand — last interaction, open tickets, recent orders — means agents resolve issues on the first call instead of asking the customer to call back.
"Hi Jane, thanks for calling about your quote from Tuesday" is a better opener than "Can I have your account number?" Personalisation without effort.
Every inbound and outbound call automatically creates an activity in the CRM. No more "did anyone call this lead back?" Activity history is finally complete.
Click-to-dial means SDRs and AEs make 30–50% more outbound calls per day. No keypad, no misdials, no lookup time between calls.
Every call ties to a contact, an opportunity, or a case. Pipeline reports and conversion analytics finally include the phone activity that drives them.
New starters learn one workflow instead of two. The CRM is the single source of truth; the phone just becomes another button inside it.
Every customer touchpoint is recorded against the right account — pair with CallCabinet recording for a complete, regulator-ready trail.
Voice Tech supports integration with over 300 CRMs and business applications. The most common ones our customers use are below — if yours isn't listed, ask. The connector library updates monthly and there's a high chance we already support it.
+ 280 more. From real estate (REX, Console) to property management, accounting, education, finance, and bespoke in-house systems — if you can name it, ask us.
Check your CRM →Voice Tech configures the connector, maps your CRM fields to caller IDs, and trains your team. Most deployments are live within a week. Up to four CRMs can be integrated per user concurrently.
Connect my CRM →Call, message, meet, and share, all in one app, on any device. Voice Technologies delivers a fully integrated Webex experience to Australian businesses, bringing cloud calling together with advanced messaging and meetings capabilities.
Webex brings together your teams, your customers, and your work. Call, message, meet, and share, all from within a single space. Whether at home, on the go, or together in a meeting room, Webex keeps work moving forward.
Webex enhances three of the most common workplace scenarios, calling, messaging, and meeting, by bringing all the workstreams together. The result is secure, reliable collaboration with anyone, both inside and outside your business.
Take calls anywhere, switch devices mid-conversation, and never miss a customer because you were on the train.
Messaging built for real workflows: persistent spaces, threaded replies, file sharing, and intelligent search across everything.
Schedule one with a click. Drop into a space meeting where everyone's a host. Bring guests in from a browser. Hand control to the room device when you walk in. It just flows.
Webex isn't just messaging with calls bolted on. Intelligent features cut noise, surface what matters, and integrate with the apps your team already lives in.
Four licensing options to match the way your team actually works. Voice Tech configures the right mix for you.
| Softphone Add-On with Webex | Collaborate Basic with Webex | Collaborate Standard with Webex | Collaborate Premium with Webex | |
|---|---|---|---|---|
| Standard featuresForwarding, waiting, anonymous calling, three-way, voicemail, softphone, mobile, single reach, video calling | ✓ | ✓ | ✓ | ✓ |
| Hunt groupsDistribute calls to a group of users | ✓ | ✓ | ✓ | ✓ |
| Call queuesHold calls until a resource is available | ✓ | ✓ | ✓ | ✓ |
| Call parkPark a call to a virtual location | ✓ | ✓ | ✓ | ✓ |
| PresenceSee colleagues' current status | ✓ | ✓ | ✓ | ✓ |
| Apps for desktop, tablet, mobileNative apps for Android and iOS | ✓ | ✓ | ✓ | ✓ |
| Voice & video conferencingHost voice and video calls with multiple attendees | , | ✓ | ✓ | ✓ |
| Instant messagingChat to colleagues | , | ✓ | ✓ | ✓ |
| Personal meeting room (collaboration)Instant video conferencing room | , | ✓ | ✓ | ✓ |
| File sharingShare a file with anyone | , | ✓ | ✓ | ✓ |
| Screen sharingShare your chosen screen with colleagues | , | ✓ | ✓ | ✓ |
| Web guest experienceGuests attend meetings from a browser | , | ✓ | ✓ | ✓ |
| Whiteboarding & annotationDraw and share digital whiteboards | , | ✓ | ✓ | ✓ |
| Space meetingsFor groups to collaborate on a topic or project | , | ✓* | ✓* | ✓* |
| Pair with Cisco endpointsAutomatic pairing with Cisco video endpoints | , | ✓ | ✓ | ✓ |
| Join from a video system (CMR)Attend from a video bridge device | , | ✓ | ✓ | ✓ |
| Personal Meeting Room (PMR)Conference space with a personal location link | , | , | ✓* | ✓** |
| Scheduled meetingsOrganise meetings with custom parameters | , | , | ✓ | ✓ |
| Lock meetingPrevent further attendees from joining | , | , | , | ✓ |
| Recordings (Dubber)Voice recordings captured in Dubber | , | , | , | ✓ |
| Floor controlMute or expel attendees | , | , | , | ✓ |
| Presenter / password protectionSet a meeting password | , | , | , | ✓ |
| Media quality indicatorShow meeting quality info to attendees | , | , | , | ✓ |
| Remote desktop controlAllow another attendee to take control of your desktop | , | , | , | ✓ |
Distributed teams for your business. Want a tailored AUD quote with onboarding, hardware, and support included? Our local Cisco-certified team will scope it for free.
Get a Webex quote →A complete on-premise and virtualised UC platform engineered for organisations that need PABX control without compromise. From a single 50-user site to a 960,000-user federation across geo-redundant data centres, Voice Technologies has been deploying iPECS to Australian enterprise for two decades.
Cloud is the right answer for most businesses. But for enterprises with strict data sovereignty requirements, deep PSTN integration, multi-site federation, or a regulated audit trail, there is still no substitute for owning the platform. iPECS gives you exactly that, with the modern UC feature set you'd expect from a hosted product.
For some workloads, hosted just doesn't fit. iPECS suits these scenarios:
iPECS spans a single product family from small-site hybrid systems through to massive federated enterprise estates. Same management plane, same end-points, same applications. We help you choose the right call server for your topology.
All-IP enterprise platform for medium-to-large organisations. The flagship.
The unified communications platform sitting at the heart of most Voice Tech enterprise deployments. Three sizes, all software-licensed.
The same UCP call server, software-only, running in your hypervisor or cloud.
Best-in-class hybrid system for sites that still need analog and digital alongside IP.
A call server alone is just dial tone. iPECS layers a full application suite on top (collaboration, recording, contact centre, attendant), all natively integrated and centrally managed.
Multimedia collaboration client for desktop, iOS and Android.
Web-based multi-channel IP contact centre, tightly integrated with the platform.
Call recording and monitoring built for compliance and quality management.
Software attendant console with Office and Hotel editions.
From a $90 single-line analog phone for a warehouse wall through to a 7" Android touchscreen video phone for the executive desk, iPECS supports the full handset range, including ruggedised IP DECT for healthcare, hospitality and warehouse environments.
7" touch & colour display, HD720p video, 8MP camera, Android 10, dual-Gigabit, built-in Wi-Fi + Bluetooth, HDMI.
8-line 4.3" colour display, up to 36 programmable keys, HD audio (G.722/Opus), full-duplex speakerphone, dual-Gigabit, USB charging.
6-line 2.8" colour display, up to 18 programmable keys, HD audio (G.722/Opus), full-duplex speakerphone, dual-Gigabit.
4-line 2.4" display, 4 self-label programmable keys, HD audio (G.722/Opus), full-duplex speakerphone.
Also in the 1000i family: the 1040i professional (3.5" colour, 24 keys) and the 1020i basic (2.8" grayscale, 16 keys). For straight analog single-line use the LKA-200 / 210 / 220C handsets, with up to 3-line LCDs and direct-memory keys for hotel rooms or back-of-house lines.
For staff who move: hospital wards, hotel housekeeping, warehouse floors, retail, schools. Multi-cell coverage with seamless roaming, central directory and software-upgrade-over-the-air.
Where a TDM-to-IP migration is staged, iPECS supports the LDP-9200 series digital phones (LDP-9208D / 9224D / 9224DF / 9240D) with DSS expansion modules and EHSA headset adapters. Keep your existing fleet while you migrate.
Voice Technologies has been deploying iPECS to Australian organisations since the platform's early days. From airports to remote hospitals, our engineering team has solved the unusual requirements: geo-redundancy across thousands of kilometres, hardened security, deep PMS and clinical-system integration.
One of Australia's busiest airports runs on an iPECS platform delivered and supported by Voice Technologies, covering terminal operations, airline tenants, ground handling, security and corporate offices under a single multi-tenant deployment.
A remote-island hospital, over 1,600 km off the Australian coast, depends on iPECS for clinical communications, with IP DECT handsets for mobile clinicians, emergency call handling and PSTN failover engineered for the unique connectivity profile of Norfolk Island.
Beyond the named references, Voice Technologies has deployed and continues to support iPECS estates across hospitality groups, regional councils, multi-site healthcare providers, professional-services firms, and education campuses. The platform's quiet reputation comes from a simple fact: most of our enterprise iPECS sites haven't had a meaningful outage in years.
Continuous Australian-based delivery of iPECS estates since the platform's early days under Ericsson-LG branding.
Geo-redundant deployments routinely deliver four-nines availability across our managed enterprise fleet.
Local Australian engineers on standby. No offshore handoff for critical enterprise incidents.
iPECS is a deep, capable platform, and deep, capable platforms reward operators who actually know them. Voice Technologies has spent two decades inside this stack. That's the difference you feel on day 30 of a deployment, not on day 1 of a sales pitch.
We map your existing telephony, branch topology, integration points and growth plan. Output: a written design with options.
Built and tested in a lab. Cut-over scheduled out-of-hours with full rollback plan. Number porting and SIP trunks coordinated.
24/7 monitoring, quarterly health-checks, evergreen software upgrades. We're still here in year five.
Considering iPECS for a 500+ user enterprise rollout, a virtualised PABX replacement, or a regulated environment? We'll scope it for free and put you in touch with our engineering team.
Scope an iPECS deployment →
