Who are we?
Hosted Voice
Virtual connections made easy with SIP Trunking and Business Phone Numbers
What is SIP Trunking?
A SIP trunk is a virtual connection installed over your business PBX phone system to make and receive calls over the internet, eliminating the need for traditional phone lines such as ISDN or PSTN.
If you are running old out of date analog or digital services these will soon be disconnected. Businesses all around Australia will need to migrate to VoIP based services. We can help you with this & host all your phone numbers with unlimited cal plans.
Why use SIP Trunks?
Product Highlights
- Control Costs
- NBN ready – make and receive calls over your new NBN connection or other broadband connection
- Avoid gettting disconnected by traditional carriers disconnecting old services
- Consolidate your communication systems. Utilise your existing internet connection for both data and voice
Why a Business Number?
1300, 1800 and 13 are virtual numbers that enable your business to present one national number, regardless of your office and caller location. Make it easier for your customers to call you anywhere in Australia.
Our Inbound Numbers service enables your business to receive and redirect incoming calls to a landline or mobile that is managed by our Inbound Call Management platform.
We are also able to bring your current 13/1300/1800 number across to our platform for $66 AUD one off charge. 13 numbers charged at $949 AUD per year
1300
- Wider Geographical Area
- Promote your business outside of your local area
- Cost of call is shared between the business and the caller
1800
- Wider Geographical Coverage than your local number
- Free call for fixed line callers within Australia
- Eliminate economic barrier for your customers with all ongoing costs paid by your business
13
- Helps to establish a distinctive and memorable point of contact
- An attractive option if brand recall is important
- All ongoing are costs are shared betweeen your business and the caller
Call Forward
Forward all calls to your business 1300, 1800 or 13 numbers to either a landline or mobile number.
Postcode Routing
Redirect calls and define the number of answer points for your incoming calls based on the postcode the caller is in.
Voicemail
Let callers leave a voice message and forwarded to specified email address.
Personalise Greetings
Play a personalised voice greeting before forwarding the call to an answer point. Include welcome messages and recordings for IVR menus and marketing campaigns.
Interactive Voice Response
An automated voice technology that interacts with callers and routers calls to the appropriate call agent based on your settings. Create a menu of options for your customers to select when they call you.
Call Balancing
Splits calls based on the percentage usage between answer points. For eg, you can direct 75% of calls incoming to office A and 25% of calls to office B.
Call Recording
Easy to configure and use call recording for all 1300, 1800, or 13 Numbers.
State Based Routing
Customise answer points based on the location of an incoming calls are directed to the correct office.
Region Based Routing
Deliver calls to a specified answer points based in 63 geographical locations.