Who are we?
Intelligent Microsoft Teams Integration solutions for the modern business
All of our phone systems integrate seamlessly with Microsoft Teams
Transform Microsoft Teams into a Robust Contact Centre Solution with Advanced Features and Functionality.
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What is Microsoft Teams Direct Routing?
Connect your phone system with Office 365 and MS Teams, one interface for your business. You can integrate all of our on premise and cloud based technologies to MS Teams to enable your internal teams to make and receive calls, chat, meet and share with others in a single unified system.
Advantages of Microsoft Teams Calling
Enhanced Call Management
Suited for businesses already in M365
One app for everything
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Benefits
Combine your internal and external communications into one tightly-knit system. If staff already use the Teams interface its as simple as adding a USB headset & dial pad to their screen and off they go with the below PABX features.
- Calls waiting list
- Group Voicemail, transcription, email
- AI intelligence
- Callback requests, maintain position in queue
- Queue Redirection
- Realtime Dashboards
- Tone, sentiment, phrasing analytics
- CRM/ERP API Integrations
- Unlimited Storage
- Secure powerful call recording
