Why a Business Number?

1300, 1800 and 13 are virtual numbers that enable your business to present one national number, regardless of your office and caller location. Make it easier for your customers to call you anywhere in Australia.

Our Inbound Numbers service enables your business to receive and redirect incoming calls to a landline or mobile that is managed by our Inbound Call Management platform.

We are also able to bring your current 13/1300/1800 number across to our platform for $66 AUD one off charge. 13 numbers charged at $949 AUD per year

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  • Wider Geographical Area
  • Promote your business outside of your local area
  • Cost of call is shared between the business and the caller


  • Wider Geographical Coverage than your local number
  • Free call for fixed line callers within Australia
  • Eliminate economic barrier for your customers with all ongoing costs paid by your business


  • Helps to establish a distinctive and memorable point of contact
  • An attractive option if brand recall is important
  • All ongoing are costs are shared betweeen your business and the caller

Call Forward

Forward all calls to your business 1300, 1800 or 13 numbers to either a landline or mobile number.

Postcode Routing

Redirect calls and define the number of answer points for your incoming calls based on the postcode the caller is in.


Let callers leave a voice message and forwarded to specified email address.

Personalise Greetings

Play a personalised voice greeting before forwarding the call to an answer point. Include welcome messages and recordings for IVR menus and marketing campaigns.

Interactive Voice Response

An automated voice technology that interacts with callers and routers calls to the appropriate call agent based on your settings. Create a menu of options for your customers to select when they call you.

Call Balancing

Splits calls based on the percentage usage between answer points. For eg, you can direct 75% of calls incoming to office A and 25% of calls to office B.

Call Recording

Easy to configure and use call recording for all 1300, 1800, or 13 Numbers.

State Based Routing

Customise answer points based on the location of an incoming calls are directed to the correct office.

Region Based Routing

Deliver calls to a specified answer points based in 63 geographical locations.

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